This page is the official support and inquiry window for the iOS application "SYA・ZA・I," provided by NITRO WAVE Co., Ltd. If you have any questions, bug reports, or feedback regarding the app, please check the information below and contact us.
■ Contact Information For bug reports, feedback, requests, or other inquiries regarding the app, please contact us using the inquiry form below.
・App Name: SYA・ZA・I ・Provider: NITRO WAVE Co., Ltd. ・Inquiry Form: https://forms.gle/HrAS6yhW8ftBG4JT7 ・Business Hours: Weekdays 10:00 AM - 5:00 PM JST (Excluding weekends, national holidays, and New Year holidays)
■ Frequently Asked Questions (FAQ)
Q. Is the app free to use? A. No, this is a paid application (equivalent to 3 USD). There are no additional in-app purchases or advertisements within the app.
Q. What should I do if the app crashes or does not operate properly? A. We apologize for the inconvenience. Please try completely closing the app (force quit) and restarting your device. If the issue persists, please contact us via the inquiry form above, specifying your iPhone's iOS version and detailed symptoms.
Q. How is personal information handled? A. This app does not unnecessarily acquire or store highly sensitive personal data from users. For more details, please refer to our separate Privacy Policy page.